Return Policy
Hassle-free returns — your satisfaction is our priority
How to Initiate a Claim / Return
Contact us via email at uniquemattresspvtltd2024@gmail.com or call +91 97378 77425 with your order details and invoice. Provide a description and photos of any manufacturing defect.
Eligible Returns & Exchanges
Products with manufacturing defects, damage during delivery, or size errors are eligible for immediate replacement or repair under warranty terms.
Conditions
Products must be inspected upon delivery. Physical damage due to improper use, chemical spills, or unauthorized alterations are excluded from warranty claims.
Refund & Resolution Process
Once verified, replacement products or approved refunds will be processed within 5–7 business days to your original payment method.
Size / Model Exchange
Unopened accessories or incorrect standard sizes can be exchanged within 7 days of delivery. Custom size orders are final unless defective.